To expedite your design efforts and speed design time,
we offer free sample mechanisms on a priority basis.
For more information on our service programs contact sdaps@ea.service.com.
Advanced Product Support Center
The Epson Advanced Product Support (APS) Center
provides the primary line of technical support to your designer staff.
With just one phone call, you can access world-class technical assistance for any Epson System Devices product.
One-stop: Place just one call whenever you need assistance with technical questions or issues—either pre-sales or post-sales.
Continuous: "We're always home." Technical support is available 24 hours a day, 7 days a week.
Closed-loop: APS logs and tracks your call to make sure your question is resolved.
Even if the problem must be referred to another department, APS tracks your case to satisfactory closure.
Escalation: Through a well-defined escalation process, the APS staff has access all the way to the design group,
if necessary, to resolve more serious problems. APS manages every step in this process until your concern is properly addressed.
Cost
There is no charge for this service.
Access
For assistance, you may call Advanced Product Support 24 hours a day, 7 days a week, at (562) 276-1314.
Please provide your account number or your company name and location.
This will speed up your call, allowing the support person to answer your question as quickly as possible.
